Terms and Conditions - Poplar Skip Hire
Introduction
Welcome to Poplar Skip Hire. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before engaging our services.
Booking and Reservations
To secure a skip, customers must complete our booking process either online or via phone. Upon reservation, you will receive a confirmation email outlining the details of your hire.
Reservation Details
- Customer Information: Full name, address, contact number, and email.
- Skip Size: Selection based on the volume of waste.
- Hire Duration: Specified period for the skip hire.
Payment Terms
All payments must be made in full prior to the delivery of the skip. We accept various payment methods, including credit/debit cards, bank transfers, and other secure payment gateways.
Pricing
- Pricing is based on skip size, hire duration, and location.
- Additional fees may apply for special requirements or extended hire periods.
Cancellation Policy
Customers may cancel their skip hire reservation up to 48 hours before the scheduled delivery without incurring any charges. Cancellations made within 48 hours may be subject to a cancellation fee.
Refunds
- Refunds will be processed within 14 business days of cancellation.
- Refunds will be issued using the same payment method used for booking.
Usage Guidelines
Customers must adhere to the following guidelines to ensure safe and responsible skip usage:
- The skip should be placed on stable ground to prevent tipping.
- Weight limits must be strictly followed to avoid overloading.
- Prohibited items include hazardous waste, electronics, and bulky furniture.
Prohibited Items
- Chemicals and hazardous materials
- Electrical appliances
- Construction debris
- Vehicles and large machinery
Liability
Poplar Skip Hire is not liable for any damages resulting from improper usage of the skip. It is the customer's responsibility to ensure that the skip is used in compliance with all relevant laws and regulations.
Damage to Property
- Customers must ensure that the skip placement does not cause damage to surrounding property.
- Any damage incurred will be assessed and billed accordingly.
Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the booking process will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.
Data Protection
- All personal data is stored securely and handled in accordance with GDPR regulations.
- Customers have the right to access, modify, or delete their personal information upon request.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Poplar Skip Hire operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
Dispute Resolution
- In the event of a dispute, both parties agree to attempt mediation before pursuing legal action.
- Failure to resolve disputes amicably may result in legal proceedings.
Modifications to Terms
Poplar Skip Hire reserves the right to modify these Terms and Conditions at any time. Customers will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Effective Date
- All modifications will be effective immediately upon posting on our website.
- It is the customer's responsibility to review the terms periodically for any updates.
Acceptance of Terms
By booking and using our skip hire services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.